Need help? 0330 8801792

Contact Us

For all queries other than claims and overseas medical assistance please contact us:

Phone: 01376 809178 or 0330 880 1792

Opening Hours: Mon-Fri 8:30am - 6pm, Sat 8:30am - 4pm, Sun 10am - 3pm

We have reduced hours over Easter, Friday 29th March and Monday 2nd April will be 10am to 4pm. All other days remain the same.

(Calls may be monitored or recorded)


We endeavour to respond to all email queries within 24 hours.

Or write to us at:
Traveladder Customer Services Department
Brokersure Ltd
Digital House
Threshelfords Business Park
Inworth Road

We endeavour to respond to all written queries within two working days.

Claims and Overseas Medical Assistance enquiries should be addressed to the parties shown within your insurance policy documents.