MaPS - Medical Travel Insurance Directory

What is the Money and Pension scheme (MaPs) Medical Directory?

The MaPS Medical Travel Insurance Directory has been set up for consumers who are struggling to navigate the market due to serious medical conditions affecting their quotes. This includes consumers who have had medical conditions excluded, or a high additional premium added in connection with these conditions. The directory gives consumers access to several specialist providers.

What we can do to help?

If you would like a quotation to cover your medical conditions when travelling you can get an instant online quote by clicking here. Alternatively please contact our friendly call centre and we will be happy to assist you and provide a quotation.

How can I access/contact the Medical Firm Directory?

Consumer enquiries about the MaPS directory can be made to the Money Advice Service’s:

Customer Contact Centre: call 0800 138 7777 (Monday to Friday - 8am to 6pm)
Website: The Money Advice Service Medical Travel Directory
Email: traveldirectory@maps.org.uk

Extra Information about the Directory

A short video is provided below created by MaPS to explain any further details about the directory.

Need help?

UK Customer Services - please call

Open Mon - Fri 8:30am - 6pm.
Sat 8:30am - 5pm.
Sun 10am - 3pm
(Calls may be monitored or recorded)

Contact details can be found in your policy documentation

Available 24 hours a day, every day

Please note, our policies do not provide cover for cancellation, abandonment or curtailment claims if the Foreign and Commonwealth Office (FCO) advises against all or “all but essential” travel. Our policies will also not cover any claims caused by or relating to Coronavirus, COVID-19, Severe Acute Respiratory Syndrome (SARS-COV-2), any mutation of Coronavirus, COVID-19 or SARs-COV-2 or any pandemic or fear or threat of any the above. We also can not cover any claims relating to any fear or threat concerning these viruses. This general exclusion applies to all sections of cover except for the Emergency Medical Expenses section. Click here for more information

We can assist you via telephone Monday - Friday 9am - 5pm or alternatively email enquiries@brokersure.com. Please be aware we are experiencing unprecedented demand so please be patient. If your query is regarding a claim please click here for further details.
0330 880 1792