Contact Us

Need to speak to us here at Traveladder.co.uk? For all queries other than claims and overseas medical assistance please contact us on any of the below and we will do our best to reply within a suitable time frame:

Claims and Overseas Medical Assistance enquiries should be addressed to the parties shown within your insurance policy documents.

Phone:

01376 809178 or 0843 459 1699

Opening Hours:
Mon-Fri 8:30am - 6pm
Sat 8:30am - 4pm
Sun 10am - 3pm

Christmas hours

  • Monday 24th December: 08:30 – 13:00
  • Tuesday 25th December: Closed
  • Wednesday 26th December: Closed
  • Thursday 27th December: 08:30 – 16:00
  • Friday 28th December: 08:30 – 16:00
  • Saturday 29th December: 08:30 – 16:00
  • Sunday 30th December: 10:00 – 15:00
  • Monday 31st December: 08:30 – 13:00
  • Tuesday 1st January: Closed
  • Wednesday 2nd January: Normal opening

 

Calls may be monitored or recorded

Email:

We endeavour to respond to all email queries within 24 hours.
enquiries@traveladder.co.uk

Or write to us at:

We endeavour to respond to all written queries within two working days.

Traveladder Customer Services Department
Brokersure Ltd
Digital House
Threshelfords Business Park
Inworth Road
Feering
Colchester
CO5 9SE

0843 459 1699