Contact Us

Need to speak to us here at For all queries other than claims and overseas medical assistance please contact us on any of the below and we will do our best to reply within a suitable time frame:

Claims and Overseas Medical Assistance enquiries should be addressed to the parties shown within your insurance policy documents.


01376 809178 or 0330 880 1792

Opening Hours:
Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays

Calls may be monitored or recorded


We endeavour to respond to all email queries within 24 hours.

Or write to us at:

We endeavour to respond to all written queries within two working days.

Traveladder Customer Services Department
Brokersure Ltd
Digital House
Threshelfords Business Park
Inworth Road