Contact Us

To ensure the safety of our staff, we have closed our call centre temporarily and we are unable to receive calls at this time.

If you have any questions, please contact us via our chat facility during office hours or email us. We aim to respond to all emails within two working days.

Need to speak to us here at For all queries other than claims and overseas medical assistance please contact us on any of the below and we will do our best to reply within a suitable time frame:

Claims and Overseas Medical Assistance enquiries should be addressed to the parties shown within your insurance policy documents.


01376 809178 or 0330 880 1792

Opening Hours:
8:30am-6pm on Mon to Fri, 8:30am-4pm on Sat. Closed Sunday

Calls may be monitored or recorded


We endeavour to respond to all email queries within 24 hours.

Or write to us at:

We endeavour to respond to all written queries within two working days.

Traveladder Customer Services Department
Brokersure Ltd
Digital House
Threshelfords Business Park
Inworth Road

0330 880 1792